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Evidence Guide: SISXFAC409 - Plan and provide sport, fitness and recreation services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SISXFAC409 - Plan and provide sport, fitness and recreation services

What evidence can you provide to prove your understanding of each of the following citeria?

Establish need for the service.

  1. Undertake research to identify target groups for the services and establish needs.
  2. Determine the type and nature of services that will address the identified needs.
  3. Assess competitors and size of market to confirm if gap in service provision exists.
  4. Identify required approvals according to organisational policies and procedures and relevant legislation.
  5. Identify potential partnerships or alliances.
Undertake research to identify target groups for the services and establish needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the type and nature of services that will address the identified needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess competitors and size of market to confirm if gap in service provision exists.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify required approvals according to organisational policies and procedures and relevant legislation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify potential partnerships or alliances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan the service provision.

  1. Establish objectives and evaluation procedures for the service.
  2. Establish and document work plans for the service.
  3. Identify resources and establish budget for the service.
  4. Assess profitability of planned service against organisational criteria and secure funding or budget allocation.
  5. Determine service content and design according to market needs and stakeholder requirements.
  6. Determine promotional plan to appeal to target groups for the service.
Establish objectives and evaluation procedures for the service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and document work plans for the service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify resources and establish budget for the service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess profitability of planned service against organisational criteria and secure funding or budget allocation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine service content and design according to market needs and stakeholder requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine promotional plan to appeal to target groups for the service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement the service.

  1. Obtain and allocate resources according to work plan.
  2. Confirm details of partnerships or collaborative arrangements.
  3. Implement work plan according to organisational policies and procedures.
  4. Monitor, review and modify or cancel service in response to new or changing circumstances as required.
  5. Conduct service safely according to stated outcomes and objectives.
Obtain and allocate resources according to work plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm details of partnerships or collaborative arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement work plan according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor, review and modify or cancel service in response to new or changing circumstances as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct service safely according to stated outcomes and objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the service.

  1. Seek feedback on service from service users, stakeholders and staff.
  2. Assess service outcomes against objectives.
  3. Prepare report documenting outcomes against objectives and budget.
  4. Develop and document recommendations for improvements to future services.
  5. Submit recommendations for improvements to appropriate personnel.
  6. Review own performance and identify potential improvements.
Seek feedback on service from service users, stakeholders and staff.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess service outcomes against objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare report documenting outcomes against objectives and budget.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and document recommendations for improvements to future services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit recommendations for improvements to appropriate personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review own performance and identify potential improvements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan and provide services within budgetary constraints that reflect the needs of a range of participants in accordance with organisational policies and procedures

monitor the provision of services and apply effective contingency-management techniques to deal with a range of new or changing situations that may arise, and make adjustments in response to these changing situations

evaluate and document the outcomes of the service

make recommendations on services and reflect on own work performance to identify ways in which service outcomes and benefits to participants can be improved.

Context of and specific resources for assessment

Assessment must ensure:

planning, implementation and evaluation of multiple sport, fitness or recreation services to allow the individual to demonstrate competency and consistency of performance.

Assessment must also ensure access to:

an environment or facility appropriate to the planning and provision of sport, fitness or recreation services

target groups with specific needs

appropriate persons to provide approvals

resources for the service

organisational documentation relevant to service provision.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of planning and implementing a sport fitness or recreation service

observation of interacting with a range of target groups to establish service needs

observation of dealing with contingencies, such as changing circumstances in service provision

oral and or written questioning to assess knowledge of principles of community development practices

portfolio containing evidence of work plans for sport, fitness and recreation services and reports on outcomes

third-party reports from a supervisor detailing appropriate work performed by the individual.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SISXCCS404A Address client needs.

Required Skills and Knowledge

Required skills

interpersonal skills to:

consult and interact with target groups in the community to elicit information required to determine needs for the service

source, interpret and confirm information to inform service planning

liaise with appropriate personnel to make suggestions and plan the service

seek feedback from service users and staff

build relationships with stakeholders

problem-solving skills to:

plan a service according to target group needs

assess risk factors

modify the service as required

assess service outcomes against initial objectives to suggest potential improvements

planning and organising skills to:

source and allocate resources for the service

develop and implement a work plan for the service within appropriate timelines

language and literacy skills to:

complete research into user needs

produce and document service plans

complete documentation in relation to recommendations for improvement

numeracy skills to develop budgets for service provision and analyse profitability

self-management skills to review and reflect on own work performance in planning and implementing the service according to participant expectations.

Required knowledge

legislation to enable:

safe and equitable delivery of the service to target groups

safe use of equipment and materials

organisational policies and procedures to enable safe, satisfactory and beneficial outcomes for all participants

principles of inclusive practices

reasons for individual participation in sport, fitness and recreation services to ensure this information is included in planning for service

risk-analysis processes to evaluate the risk and possible impact of planned sport and recreation services

activity-specific knowledge of planned sport, fitness and recreation services to ensure services match participants’ needs

cost-benefit analysis techniques

marketing strategies suitable for target groups

insurance arrangements to suit the service.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Target groups may include:

culturally and linguistically diverse

age-specific

disability-specific

gender-specific.

Services may include:

major events

competitions

educational initiatives

promotional activities or campaigns

group or individual programs.

Needs may include:

cultural

linguistic

disability specific.

Organisation policies and procedures may include:

organisational objectives

work health and safety

reporting and accountability

resource allocation

emergency procedures.

Relevant legislation may include:

Occupational Health and Safety (OHS) or Work Health and Safety (WHS)

equal employment opportunity (EEO)

privacy

child protection

state and territory statutory requirements

local laws and by-laws

ordinances and policy.

Work plans may include:

objectives

timeframes

stakeholder requirements

funding sources and criteria

administration procedures

promotion strategies

risk factors, including:

ground and facility risks

equipment risks.

Resources may include:

staff

equipment

venues

industry associations and peak bodies

external partners

volunteers

documentation.

Budget may include:

setting fees

income from other sources

allocating funds.

New or changing circumstances may include:

participant numbers

weather

facility booking falling through

equipment failure

emergencies.

Feedback may include:

qualitative

quantitative

evaluation forms and surveys

financial information.